About new accounts' "Access Denied" Problem

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LPH
New poster
Posts: 34
Joined: Mon Nov 17, 2003 10:41 am

About new accounts' "Access Denied" Problem

Post by LPH »

Recent days I introduced this site to some of my friend. After they had registered(and received an ID <45000), they told me that after submittion they received an "Access Denied" reply. I've read the article How to understand the Online Judge answers, it says:
Access Denied (AD): Your Internet address is not allowed to submit problems. Maybe you have setup to accept programs only from your E-Mail address: edit and update your personal information in the Web. Otherwise, contact us.
But now we cannot modify our personal infomation, how can we update it?
They are also sure that they didn't choose accept programs only from E-Mail adderss when they were registering. What's going on?
LPH [acronym]
= Let Program Heal us
-- New Uncyclopedian Dictionary, Minmei Publishing Co.
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shamim
A great helper
Posts: 498
Joined: Mon Dec 30, 2002 10:10 am
Location: Bozeman, Montana, USA

Post by shamim »

Currently, there is a big problem in the registration system. Since they have registrered recently, ask them to register again paying special Attention to the fields.
I think, they also need to activate their account.
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rafagiu
New poster
Posts: 12
Joined: Sat Sep 24, 2005 8:30 pm

Post by rafagiu »

Are you guys notifying the admins of this site about all the AD problems you're having? Seriously, if no-one telles the admins, they won't guess we're having those problems!

Take a look on the site. There should be some e-mail where you can send your report.

Please, do that. They need to know their site is running under very problematic conditions.
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